Clearly - 24/7 Customer Service with a Sense of Humor

Our long-time client, Clearly, wanted to shine a spotlight on their 24/7 customer service in a way that would not only inform but entertain. Known across Canada for their fast delivery, premium eyewear, and unbeatable customer care, Clearly challenged us to create a video that would humorously showcase their dedication to helping customers—no matter how outrageous the request!

We crafted a series of comical scenes featuring “customers” calling Clearly with increasingly outlandish requests, all trying to catch Clearly’s agents off guard. Each time, Clearly’s customer service team responded with ease, showcasing their commitment to quality care, even in the quirkiest situations.

  1. Highlighting Service Excellence with Humor: Our aim was to capture Clearly’s unwavering customer support in a fun, relatable way. Each scene was carefully scripted to bring out the humor in unusual customer requests while keeping the agents’ professionalism front and center, demonstrating Clearly’s commitment to being there for their customers—anytime, anywhere.

  2. Engaging, Shareable Content: To maximize viewer engagement, we designed the video to be fast-paced, witty, and highly shareable across social media platforms. The lighthearted, humorous approach turned a standard customer service campaign into a fun experience that leaves a lasting impression.

  3. Relatable Characters and Scenarios: By creating quirky, exaggerated customer characters, we tapped into relatable customer experiences in a way that resonates. These memorable personalities highlighted the challenges customer service agents sometimes face and emphasized Clearly’s willingness to help in any situation.

  4. Versatile Multi-Channel Strategy: This video was created for YouTube and Clearly’s social channels, ensuring it could reach a wide audience. Whether viewers are new to Clearly or long-time fans, this humorous take on customer service showcases the brand’s values and dedication to putting customers first.

Moves Media loves working with brands like Clearly who push us to be creative and take a fresh approach. This project captures our ability to combine storytelling with humor and deliver content that makes brands stand out.

Want to showcase your brand’s unique strengths with an engaging twist? Moves Media is here to help create memorable content that captures attention and inspires loyalty. Let’s bring your brand story to life!

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